Practice Management
Access a suite of practice management tools to support your formulation of an effective business strategy through quick and easy reporting on a variety of practice metrics, online dose ordering and distribution of patient results.
Birmingham Temporary Closure
May 14, 2026
Dear Valued Customer,
We want to inform you that we will be pausing production at our Radiopharma Birmingham facility from Friday, May 15 through Tuesday, May 19, 2026, to conduct an urgent due diligence review. This precautionary measure is necessary to ensure we continue to uphold the highest standards of quality and compliance.
To help minimize disruption during this time, we are leveraging our sister pharmacies and broader network to support scheduled doses during this period. However, due to the short notice, some patient impact may be unavoidable.
Reminder Regarding FDG Dose Credit Requests
We would like to remind you that any credit request for an FDG dose must be submitted in compliance with the 24-hour notification window outlined in the contract clause.
Unfortunately, we are unable to approve dose credits that do not meet the 24-hour notification criteria agreed upon in the contract.
We encourage you to review the full dose allowance clause in your contract for future reference to ensure all requirements and criteria are met.
Thank you for your continued partnership.
PETNET Solutions Inc, A Siemens Healthineers Company
Radiopharma
Boston Manufacturing Interruption
May 6, 2026
Dear Valued PETNET Customer,
We are experiencing a Cerianna® manufacturing interruption at our Boston facility and we are performing continued testing to rectify.
To mitigate patient impact and ensure continuity of service, our Customer Care team will continue to utilize our New York Pharmacy and coordinate regional distribution for scheduled patient doses where possible.
Our Customer Care team will continue to contact you to adjust any patient doses that cannot be accommodated at the original calibration time requested. We realize that rescheduling patients to accommodate revised calibration times can negatively impact your daily workflow and appreciate your flexibility and understanding during this time.
Should you have any questions or concerns, please contact the Customer Care Team at 877-473-8638.
We appreciate your cooperation and patience.
Reminder - Order Lead Days for Specialty Products
PETNET Solutions is pleased to announce that effective September 15, 2025, we will be rolling out the following enhancements:
• Order lead days for specialty products will be updated from 2 business days to 1 business day
• There will be a 2:00 P.M. local time ‘day prior’ cutoff for order submission in PETNET Direct. Any requests after that time will require a phone call to the Customer Care Team, 877-473-8638, prompt 1 to inquire about availability.
2026 Holiday Schedule
Amyvid 2026 Holiday Schedule
2026 Tauvid Holiday Schedule
