Reminder Regarding FDG Dose Credit Requests
We would like to remind you that any credit request for an FDG dose must be submitted in compliance with the 24-hour notification window outlined in the contract clause.
Unfortunately, we are unable to approve dose credits that do not meet the 24-hour notification criteria agreed upon in the contract.
We encourage you to review the full dose allowance clause in your contract for future reference to ensure all requirements and criteria are met.
Thank you for your continued partnership.
PETNET Solutions Inc, A Siemens Healthineers Company
Radiopharma
Reminder - Order Lead Days for Specialty Products
PETNET Solutions is pleased to announce that effective September 15, 2025, we will be rolling out the following enhancements:
• Order lead days for specialty products will be updated from 2 business days to 1 business day
• There will be a 2:00 P.M. local time ‘day prior’ cutoff for order submission in PETNET Direct. Any requests after that time will require a phone call to the Customer Care Team, 877-473-8638, prompt 1 to inquire about availability.