Practice Management

    Access a suite of practice management tools to support your formulation of an effective business strategy through quick and easy reporting on a variety of practice metrics, online dose ordering and distribution of patient results.


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    PETNET Enhancements for Specialty Product Ordering Effective March 2

    February 25, 2026

    Dear Valued Customers,

    This letter is to inform you that we will be updating our e-Ordering tool, PETNET Direct, on Saturday, February 28, 2026. The outage window will be from 1:30 P.M. to 4:30 P.M. EST.

    We are pleased to announce the following new features for ordering specialty products:

    • Streamlined ordering form
    • Order multiple doses for the same date
    • Order from both the primary and secondary pharmacy (if applicable) for the same date
    • View available calibration times from primary and secondary pharmacies (if applicable)
    • Select a reason code for dose cancellations
    • View Programs (340B) on the main dashboard
    • Switch to another customer number on the order entry page



    Reminder - Order Lead Days for Specialty Products

    PETNET Solutions is pleased to announce that effective September 15, 2025, we will be rolling out the following enhancements:

    • Order lead days for specialty products will be updated from 2 business days to 1 business day
    • There will be a 2:00 P.M. local time ‘day prior’ cutoff for order submission in PETNET Direct. Any requests after that time will require a phone call to the Customer Care Team, 877-473-8638, prompt 1 to inquire about availability.



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